SB
Stephan B

1 reviews | Active since Aug 2016

18 Aug 2016, 07:53

Bluebean worst service ever

<p> I received an email to aplly for a black blue bean credit card which i then did. I sent my documents the same day. I recieved a call stating thta the courier will call me to arrange delivery. almost 2 weeks have past so i decided to call in this morning with my pre approval reference number just to hear that the application is now suddenly declined. The *********** consultant tells me i must contact ITC to find out if i am listed. I am a FNB private client acount holder with 2 vehicles financed and paid up house. How the hell can i be listed on ITC. I woukld never in my life do business with Standard Bank in my life. Unproffesional uneducated consultants that i am sure are not NCA compliant.</p>

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Replies (2)
Bluebean
Bluebean's reply18 Aug 2016, 12:39
Official

Good day Stephan Botha

Thank you for your posting and allowing us an opportunity to investigate your complaint.

This matter will be allocated to a resolution specialist who will contact you to resolve your complaint.

Kind regards

Complaint Resolution Centre

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Bluebean
Bluebean's reply19 Aug 2016, 11:27
Official

Thank you for bringing your concerns to our attention.

Your concerns have been escalated to our management team.

We appreciate your support and loyalty.

Kind regards

Zeenath Hassen

Complaint Resolution Centre

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