1 reviews | Active since Jul 2016
Bluebean secondary card
<p>I ordered a secondary card on my Bluebean account on the 10th June. I have as yet received no feedback on the application. Repeated calls to the call centre have been unproductive - they cannot even tell me if the application has been received.<br />An additional application form was submitted by email, but I have also received no response to that.<br />When I followed up on the 5th July, I was promised feedback on the 7th - I was not contacted.</p> <p>I logged a complaint via the Standard Bank website on the 11th July but still no feedback or resolution.</p>
Good day Daniel Wilkins
Thank you for your posting and allowing us an opportunity to investigate your complaint.
This matter will be allocated to a resolution specialist who will contact you to resolve your complaint.
Kind regards
Complaint Resolution Centre
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********** (fax)
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Good day Daniel Wilkins
Thank you for your posting and allowing us an opportunity to investigate your complaint.
This matter will be allocated to a resolution specialist who will contact you to resolve your complaint.
Kind regards
Complaint Resolution Centre
***
********** (fax)
**********
