CM
Colette M

1 reviews | Active since Aug 2016

09 Apr 2019, 08:55

Bluebean MDR insurance/Standard Bank

My husband closed his Bluebean credit card account a few years ago. Two years ago my husband was handed over to attorneys for insurances etc that was due on the credit card - so we had to pay over R17 000.00 to get this settled and to clear his credit records. Heaven forbids, the same **** happened in January this year - we had to pay over R10 000.00 to get this settled again - now we have been battling for 3 months to get the insurances cancelled (after going in to branches numerous times without any assistance as this is not their insurance) and yet again they called today to tell my husband he has to pay again as its in arrears. They don't care about cancellation - we have to go into a branch!!!! NEVER EVER IN OUR LIVES will we EVER do business with Standard Bank or Bluebean again as we are STILL struggling to get these 'policies/insurances' cancelled!!! We are SO frustrated!!! The numbers we have to phone places you on hold for over 20 minutes so eventually you put the phone down without any assistance.

0
Replies (1)
Bluebean
Bluebean's reply02 Aug 2020, 05:23
Official
 Dear Colette Minnaar Greeff 

Thank you for posting your comments.

One of our consultants will be in contact with you shortly.

Kind regards

Complaint Resolution Centre
***********
**********