Bluebean delay in closing account so I have to pay more monthly fees

<p>3 July 2017: I requested settlement amount on my credit card. Received amount by Tenyiko Mashego.</p> <p>4 July 2017: I paid the settlement and requested paid up letter. DID NOT RECEIVE.</p> <p>6 July 2017: Requested cancellation and paid up letter. DID NOT RECEIVE.</p> <p>7 July 2017: Requested paid up letter, DID NOT RECEIVE.</p> <p>7 July 2017: Mahdihah Hajee rep**** that a request was forwarded to Account Closures for the letter REF ********** 715. DID NOT RECEIVE.</p> <p>19 July 2017: I receive my monthly statement owing R75 service fee!!!</p> <p>So this is a delay tactic, Bluebean will not close this account so as to charge me the monthly fee, (this was previously edgars credit card with NO fees, suddenly i am being charged a fee. RIP-OFFS!!!</p>