CJVR
Carl Janse Van Rensburg
1 reviews | Active since Oct 2013
07 Apr 2016, 16:56
Bluebean Collections harassing me on closed accoun
After my previous complaint that I was waiting for a long time for Bluebean to close my account and refund me my money - which they eventually did - I now get phoned by them on a daily basis that I owe them more than R2000, but they cannot give me the reason why I owe them. As my account was closed and they refunded me my money that I overpaid on the account, and I do not have a current credit card, it is impossible for me to use the account and to suddenly owe them money. This will now probably reflect on my ITC record as well!
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Replies (1)Bluebean's replyOfficial
08 Apr 2016, 10:25Hello cwjvrensburg,
Thank you for your posting and allowing us an opportunity to investigate your complaint.
This matter will be assigned to a resolution specialist who will contact you to resolve your complaint.
Kind regards
Complaint Resolution Centre
***
*** (fax)
***
Thank you for your posting and allowing us an opportunity to investigate your complaint.
This matter will be assigned to a resolution specialist who will contact you to resolve your complaint.
Kind regards
Complaint Resolution Centre
***
*** (fax)
***
Bluebean's reply08 Apr 2016, 10:25
Official
Hello cwjvrensburg,
Thank you for your posting and allowing us an opportunity to investigate your complaint.
This matter will be assigned to a resolution specialist who will contact you to resolve your complaint.
Kind regards
Complaint Resolution Centre
***
*** (fax)
***
Thank you for your posting and allowing us an opportunity to investigate your complaint.
This matter will be assigned to a resolution specialist who will contact you to resolve your complaint.
Kind regards
Complaint Resolution Centre
***
*** (fax)
***
