Bluebean billing me for a card that is at their Courier Company

<p> I had a Bluebean credit card account which I closed in January 2016. I called the call centre in January and Robert advised me that the account was paid up and was closed after I gave my ID number.On Monday I received an mmssaying my account is in arrears. I called the call centre & was told that I owe over R 500.<br />I advised Denver Padayachee that the account was paid up and closed in January 2016. I was told that a transaction for R180 was processed by Wimpy Gateway in April 2016. The transaction date is 21 November 2015. I did not receive any statement's from Blue Bean after January so I was not aware that I owe anything. After going through my December 2015 and January2016 statement I can clearly see that this transaction does not reflect on these records at all. From Monday till now I have been from pillar to post between the call centre, the Standard Bank Gateway branch, & then been referred back to the call centre again. The branch has said that I the replacement card is being billed to me , however this card was never received by me & is currently with the CCD courier company. Besides the R 180 Wimpy transaction , there are monthly fees being billed to me for a service that is of no benefitas this so called replacement card is with the courier company. I did not receive a monthly statement since January 2016 advising me that I owe any money. Who at Bluebean activated the billing for the second card? How can I be billed the monthly service fee when I have received NO SERVICE. If the account was active why did I not receive any monthly statements? Why did Robert confirm that the account was paid up & closed? Now my account is in arrears & I will be listed as a bad payer. I am extremely frustrated with Bluebean & Standard Bank. From reading others comments we can clearly see all the negative comments about Bluebean. Should Bluebean read this post my reference number is ********** 8</p> <p><br />Should my issues not be resolved I will take this matter up with the Ombudsman.</p> <p> </p> <p><br /> </p> <p><br /> </p>