Blue Bean-Now *********** Pensioner.

<p>I am a Pensioner, after many loyal years paying off my Blue Bean credit, finally decided to cancell and close the card due to their high interest and admin costs.</p> <p>I contacted Blue Bean in February this year and told them of my intention to close the account and asked for a settement figure which they gave namely, R4,539.93 I paid in full to close the account.</p> <p>As far as I was concerned the account was closed. Evidence supports ....- no renewed Blue Bean card, no further statements or correspondence whatsoever.</p> <p>To my astonishment and amazement now recently started received sms's from a collection dept (SBSA). stating that I am in arrears with my account.</p> <p>After a wasted call to the number they supp****, a visit to the local Standard Bank branch, again a call from the branch mafter 2 hours wasted, only to learn that they are still deducting some or other debit orders not authorised by me. Later,two letters and message to Standard Bank Resolution centre no response. I refuse to pay unauthorised debit orders approx. R1,300.</p> <p>My account isn't the first they have closed and it amazes me there lack of concern or support to cancell and stop all and any future unauthorised debit orders. They should have at last have the courtesy to guide and advise their clients and customers accordingly when accounts are closed.</p> <p>As I have no clue for whom/what they are deducting, how can I personally effect any cancellations?</p> <p>I think this is exremely poor service and warn any other Pensioners to re -consider being associated with Standard Bank and/or Blue Bean Credit card if they could get similar treatment. All I want is this to be resolved ASAP.</p>