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Fulufhelo N

1 reviews | Active since Oct 2012

07 Mar 2016, 11:56

Blue Bean Credit Card vs NDS credit management

I owed a Standard Bank Blue bean Credit Card which due to unforeseen circumstances I could not pay. My account then was handed over to NDS Credit Management. I have been paying the account on a debit order or R1000 for the past 20 month. Currently i paid R20000. I requested statement from NDS and i recieved 3 different statement with differerent charges. I recently asked if i can settle the account and i was told i'm still owning an amount of almost R6000. When i phone NDS they cant explain the charges of R6000 and blame Blue bean. Blue Bean denied charging me more extras after my account has been handed over. I already lost lots of money calling the two institution and no one seems to want to help me. Can you please assist because i were supposed to be paying less than R2000 rand to settle which are the charges of the Credit management of when my account handed over..

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Replies (1)
Bluebean
Bluebean's reply07 Mar 2016, 14:57
Official
Hello netshidzatif,

Thank you for your posting and allowing us an opportunity to investigate your complaint.

This matter will be assigned to a resolution specialist who will contact you to resolve your complaint.

Kind regards

Complaint Resolution Centre
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