BT
Buyile T

1 reviews | Active since Oct 2015

04 Nov 2015, 08:50

Bad service

I thought I would move from FNB to STD Bank but I think I`m making the wrong move. I app**** for a credit card last tuesday and I was advised that my card will be delivered yesterday. I went to the branch and to my surprise there was no card. I have been trying to follow up since yesterday, and today I was advised to go back to the branch as there is no card that was issued! What a waste of time and energy.

0
Replies (1)
Bluebean
Bluebean's reply05 Nov 2015, 10:02
Official
Hello Buyile62,

Thank you for your posting and allowing us an opportunity to investigate your complaint.

This matter will be assigned to a resolution specialist who will contact you to resolve your complaint.

Kind regards

Complaint Resolution Centre
***
*** (fax)
***