Bad service

<p>Bluebean acc no ********** ********** 9 I have paidup my bluebean account on 23/9/2015. Before I went to the bank to transfer the money I phoned them and told them that we are on pension and can not afford the credit card anymore and ask for a final amount to settle the account and they gave me the amount of R5016.78 when I got to the bank the lady at the bank who helpe me also phoned and the same amount was given to her.The money was transferd and paidup acording to me because that was what I have ask for.I WANT TO SETTLE MY ACCOUNT. But not they phoned me every month and I told them I have settle the account but no so 1 day I said to the guy who phoned me please dont phone me again settle this account and then phone me I have done my part to settle the account but somebody did not do their job to close my account and I will not pay for somebody else mistake, all my life I had to pay for somebody elsese mistake but no more.So they stop calling but I still receive statements and at the moment that statemanet is over R1447.12. and I will not pay that that. I mean when you phone for settlement and you pay then the person who is working with the account must do their part to cancel,stop or what ever as you had asked but no every month there is more intrest and they even put me on the blacklist as bad payer which is not true my payment since I opened the account went of by debitorder not once did any debit not been payed. But somebody did not do their job I have to pay with a bad name. Is that right towards me. We are on pension I dont want a credit card anymore. Is there somebody who can clear this. I have not and will not pay all that intrest its not my fault if somebody gave me the wrong amount or slip up to cancel this account we phoned I paid what they told me so according to me its done.WHY MUST I PAY FOR SOMEBODY ELSE WHO DID NOT DO THEIR JOB AND ITS NOT MY FAULT IF THAT SOMEBODY IS NOT WORKING THERE ANYMORE.Please sort this out.</p>