LM
Linda M

1 reviews | Active since Aug 2013

20 Nov 2015, 12:21

Bad Billing : **********

Since January 2015, Bluebean started to charge me for a Garage card that I never received and never given. I have been banking with them for years and have never been charged a Service Fee for a Garage Card. Funny enough at the beginning of the year your system decided to charge me for that. <br> <br> Can I request that the Service Fee amount that I have been charged from January 2015 up until November 2015 be reversed back to my account, and I am not talking about the 6months refund here. Im talking about the refund for all the 11months. <br> <br> Your service is dettorating, and is becoming bad.....I am even ashamed to say that I bank with Standard bank.

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Replies (1)
Bluebean
Bluebean's reply23 Nov 2015, 08:11
Official
Hello ahluzintle,

Thank you for your posting and allowing us an opportunity to investigate your complaint.

This matter will be assigned to a resolution specialist who will contact you to resolve your complaint.

Kind regards

Complaint Resolution Centre
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Best regards,