Atrocious service !

<p>I'm trying to settle my account. I've been put from pillar to post.. mind you i'm using a cellphone and i'm not even getting the service that i want. I've sent you proof of payment @ ********** I'm told my account is being handed over. When i call b&d attorneys they say my account is not there. I called back the call center still they refuse to give me the settlement amount. I want to settle this account today so i can get rid of this atrocious service i'm receiving from you. I know that my balance is +- R16 000.00 so i paid the R16 000.00 now i've emailed you the proof on ********** Call me urgently with the outstanding balance so i can finish up and close this account... I no longer require your services. Is that so hard to do?</p>