App**** for new credit card - no response !!!

I app**** for a BlueBean credit card 8l-xoahz [SR Ref No : ***6] about two months ago.<br> <br> I also received a call confirming my application. The application was approved and I sent all supporting docs to [Email Removed] and [Email Removed]<br> <br> The person who phoned to confirm application and discuss COC said it can take 2-4 days. Up until now I have not yet heard a single response regarding the status of my application, whether the documents were received and complete, and whether the card will be dispatched. I also phoned / mailed several times and each time I am promised that they will get back to me, which they just never do. The last time I phoned the customer service person said to me they have no profile of me on their systems and I should apply online again. <br> <br> This is poor, poor service. Shocking!