GS
Geraldine S

1 reviews | Active since Sept 2016

01 Sept 2016, 15:11

after told my card will be delivered, Im told it was declined

<p>Last week I app**** for a bluebean credit card, I was approved and all my documents were in order, I got a call on tuesday to say a courier company will contact me in the next 7 days to confirm delivery, so this week i phoned the call centre and no one know ofa card ect, today I called cause now i was worried about *****, just to be told after numerous calls and holding on for 30 mins + that i was declined. so I dont know if someone can tell me whats happening was I ****med, cause then your site is not secure.</p>

0
Replies (3)
GS
Geraldine S's update02 Sept 2016, 09:07
Reviewer Update

Still no answers from anyone on any medium.

Bluebean
Bluebean's reply05 Sept 2016, 09:01
Official

Good day Geraldine Slabbert

Thank you for your posting.

Please note that further details have been requested from you via email in order for us to address your concerns.

We await your response.

Best regards

Complaint Resolution Centre

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********** (fax)

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Bluebean
Bluebean's reply05 Sept 2016, 14:39
Official

Good day Geraldine Slabbert

Thank you for your posting and allowing us an opportunity to investigate your complaint.

This matter will be allocated to a resolution specialist who will contact you to resolve your complaint.

Kind regards

Complaint Resolution Centre

***

********** (fax)

**********