JS
Jacqui S

1 reviews | Active since Jan 2014

20 Jan 2016, 15:54

ACCOUNT SETTLED, ATTORNEYS NOW CONTACTING ME!

With reference to my Blue Bean credit card account that I previously held and settled in 2011 at Standard Bank:<br> <br> - All amounts owing to Standard Bank were settled in full in 2011 and written confirmation received from Standard Bank confirming as such on the 24th November 2011 at 12:32 stating as such. I still have a copy of this email.<br> <br> - Five years later, I have now received an email from Carlynn Williams (Lnk) stating that I owe them money for a Regular Blue card debt which Standard bank sold to Norman Bissett & Associates!<br> <br> Please can someone urgently advise what the reason is for this happening, on a credit card that I settled in 2011 - FIVE years ago! I settled all amounts owing to Standard Bank in 2011! Standard Bank have always had my correct details and I have not once been contacted by anyone from Standard Bank!<br> <br> This matter needs to be urgently resolved!

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Replies (1)
Bluebean
Bluebean's reply21 Jan 2016, 10:28
Official
Hello JaxCS,

Thank you for your posting and allowing us an opportunity to investigate your complaint.

This matter will be assigned to a resolution specialist who will contact you to resolve your complaint.

Kind regards

Complaint Resolution Centre
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