Refund

I am Extremely dissatisfied with their service and lack of response. I cancelled my booking well within the required refund period (September 2021). It is now October and we still have not received any refund or any correspondance regarding this, despite sending emails, making phone calls copious times with this Hotel. Every time they put me on hold 💔💔💔I will never book at this Hotel again as they are not true to what they say.am very disappointed in them Mxm 👎👎👎👎👎👎👎👎👎👎👎