Blood stained pillows

****py ****ty experience after a long drive to the venue, I checked in and retired on a bed with a blood stained pillow. Went immediately to the manager who was Kevin on duty who half heartedly attended to the matter. I have mailed them every second day cc the General manager of the Blue Water Hotel in the mail its been weeks of continuous emails and no reply this is absolutely unacceptable for the prestige group I am still waiting for feedback from the 11 of December 2017 no phonecall or reply to a single email.... Hope the owners are happy with the service their managers are giving paying clients.. Would not recommend a stay at the Blue waters hotel to my worst enemy