Bad service and ****** vehicle

It was my first time at the Blue waters, I was expecting a great leisure time in the hotel well, they waited for me to pay for accommodation then after I was told that the parking is fully booked, I asked the receptionist that what must I do? She said I can park outside. Well I had no choice but to do as I was told. When i got to the room there wasn't a menu I called room service and it took forever to get it.. I paid for breakfast and we didn't have it because we weren't sure about the restaurant. Okay I checked out before 9 and nobody asked about my stay? the receptionist said " everything is okay will see you next month" we went out only to find out the car was ****** and went back to reception to report. The receptionist called her manager. I waited for the manager for some time, when she arrived, she showed no sympathy and told me that the parking we used is a government parking the hotel isn't liable for any loss. So all they care about is our money? what about our assets? I will never set my foot in that place ever again and wouldn't recommend friends and family to visit such place?