LM
Lerato M
1 reviews | Active since Jun 2012
19 Feb 2016, 19:09
thread found in bread
Dear Supplier I am really dissappointed at how you handle your customer complaints it has been a month since i lodged this complaint but i have heard nothing from you. I work in the food industry and I am well aware of my rights as a consumer.If you think you will just make this complaint dissapear well let me say you have another thing coming , I dont care how big your business is. You should learn from companies such as Tiger Brands who know and understand how to protect their brand. My reference number for this complaint is Ref-16/01/751. SIES NXA.....please dont tell me to call you on that stupid cunsumer care line. You are the supplier and i am the customer please keep that in mind.
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Blue Ribbon's replyOfficial
01 Mar 2016, 10:29Hello madisa86,
Thank you for bringing this matter to our attention.
We apologize for any inconveniences caused as a result of this. We understand the frustration you have faced in your attempt to obtain results and answers.
Kindly note that we have escalated the complaint to our head office for urgent attention.
Your ref - 16/03/14.
Kind Regards
Premier Foods Customer Care
*** - LS
Thank you for bringing this matter to our attention.
We apologize for any inconveniences caused as a result of this. We understand the frustration you have faced in your attempt to obtain results and answers.
Kindly note that we have escalated the complaint to our head office for urgent attention.
Your ref - 16/03/14.
Kind Regards
Premier Foods Customer Care
*** - LS
Best regards,
Blue Ribbon's reply01 Mar 2016, 10:29
Official
Hello madisa86,
Thank you for bringing this matter to our attention.
We apologize for any inconveniences caused as a result of this. We understand the frustration you have faced in your attempt to obtain results and answers.
Kindly note that we have escalated the complaint to our head office for urgent attention.
Your ref - 16/03/14.
Kind Regards
Premier Foods Customer Care
*** - LS
Thank you for bringing this matter to our attention.
We apologize for any inconveniences caused as a result of this. We understand the frustration you have faced in your attempt to obtain results and answers.
Kindly note that we have escalated the complaint to our head office for urgent attention.
Your ref - 16/03/14.
Kind Regards
Premier Foods Customer Care
*** - LS
Best regards,