RK
Robert K
1 reviews | Active since Feb 2015
12 Feb 2015, 14:03
stone in bread
i have reprted this to their complaints email but two weeks later and i havent even heard a response or apology. i was shocked when i was eating my bread to find a small stone in it. it was deep inside the bread so it must have been baked that way. the fact that i havent even heard back from them just proves they dont care about their product at all
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Blue Ribbon's replyOfficial
12 Feb 2015, 15:01Hello RobKry,
Thank you for informing us of your unfortunate experience with our product and please accept our apology for any inconvenience caused.
Your complaint has since been logged on Ref: 15/02/408 and will be forwarded to the relevant Bakery and Head Office for their notice as discussed with our consultant.
Kind Regards
Premier Foods Customer Care
*** - AF
Thank you for informing us of your unfortunate experience with our product and please accept our apology for any inconvenience caused.
Your complaint has since been logged on Ref: 15/02/408 and will be forwarded to the relevant Bakery and Head Office for their notice as discussed with our consultant.
Kind Regards
Premier Foods Customer Care
*** - AF
Best regards,
Blue Ribbon's reply12 Feb 2015, 15:01
Official
Hello RobKry,
Thank you for informing us of your unfortunate experience with our product and please accept our apology for any inconvenience caused.
Your complaint has since been logged on Ref: 15/02/408 and will be forwarded to the relevant Bakery and Head Office for their notice as discussed with our consultant.
Kind Regards
Premier Foods Customer Care
*** - AF
Thank you for informing us of your unfortunate experience with our product and please accept our apology for any inconvenience caused.
Your complaint has since been logged on Ref: 15/02/408 and will be forwarded to the relevant Bakery and Head Office for their notice as discussed with our consultant.
Kind Regards
Premier Foods Customer Care
*** - AF
Best regards,