DP
DEIDRE P
1 reviews | Active since Jun 2014
01 Feb 2016, 08:47
Sell by date is not even here yet but bread is old
I purchased a Blue Ribbon bread on Sunday 31 Jan 2016. The bread has a sell by date of 2 Feb 2016. This morning when I opened the bread to make lunch for my son for school, I noticed the bread has white spots on them (mould). How is it that the bread is already mouldy when the sell by date is 2 Feb 2016. I am very disappointed as I had to send my son to school with only biscuits for lunch. its disgusting that such a reputable brand is going down the drain. <br> This is not the first instance of this happening but I cant keep letting it go. <br> Our health is at risk here!!!!
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Blue Ribbon's replyOfficial
04 Feb 2016, 17:30Hello D Baby,
We at Premier FMCG would like to extend our sincere apologies for the unfitting experience you had with the product. However, we also thank you for taking the time to inform us of your recent experience.
Rest assured your complaint will be forwarded to our Head Office and to the relevant bakery to address and ensure the necessary corrective steps are put in place so that we may meet your expectations in the future.
Your reference as discussed with our consultant: 16/02/225
Kind Regards
Premier FMCG Customer Care Line
*** - LS
We at Premier FMCG would like to extend our sincere apologies for the unfitting experience you had with the product. However, we also thank you for taking the time to inform us of your recent experience.
Rest assured your complaint will be forwarded to our Head Office and to the relevant bakery to address and ensure the necessary corrective steps are put in place so that we may meet your expectations in the future.
Your reference as discussed with our consultant: 16/02/225
Kind Regards
Premier FMCG Customer Care Line
*** - LS
Blue Ribbon's reply04 Feb 2016, 17:30
Official
Hello D Baby,
We at Premier FMCG would like to extend our sincere apologies for the unfitting experience you had with the product. However, we also thank you for taking the time to inform us of your recent experience.
Rest assured your complaint will be forwarded to our Head Office and to the relevant bakery to address and ensure the necessary corrective steps are put in place so that we may meet your expectations in the future.
Your reference as discussed with our consultant: 16/02/225
Kind Regards
Premier FMCG Customer Care Line
*** - LS
We at Premier FMCG would like to extend our sincere apologies for the unfitting experience you had with the product. However, we also thank you for taking the time to inform us of your recent experience.
Rest assured your complaint will be forwarded to our Head Office and to the relevant bakery to address and ensure the necessary corrective steps are put in place so that we may meet your expectations in the future.
Your reference as discussed with our consultant: 16/02/225
Kind Regards
Premier FMCG Customer Care Line
*** - LS