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Pumla M

1 reviews | Active since Mar 2021

27 Feb 2024, 10:45

Premier Blue Ribbon Pretoria

What a poor service I got from Premier Blue Ribbon Pretoria.

The driver (Thabang)said he ordered for my shop twice but the order was not processed and that was last week Thursday, then I waited for the delivery on Friday nothing and Fridays are my busiest also nothing. On Saturday I tried to call my Sales Representative (Pakiso) his phone was on voicemail, I tried calling the call centre supervisor (Lesley) never answered his phone regardless of my numerous attempts, I also sent a WhatsApp voice note but nothing. Yesterday I tried calling a lady called Annah Masetloa she then apologised and said she will find out what has transpired but guess what I still have no order today on the 27th February and when I try to call my representative he has a nerve to tell me that I should be polite when talking to him and it’s fine even if I take my business elsewhere. WHAT A JOKE IT IS being supp**** bread by Blue Ribbon Pretoria and the arrogance of their Sales Representatives 😪

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Replies (1)
Blue Ribbon
Blue Ribbon's reply09 Apr 2024, 15:05
Official
Hi Pumla

Thank you for reaching out to us.

Our sincere apologies for the late response as we were experiencing technical issues.

We have escalated the matter to the relevant department for their perusal.

Regards
Blue Ribbon Team
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