CV
Carine V

1 reviews | Active since Nov 2018

16 Jul 2020, 21:49

Machine parts found in Blue Ribbon bread

I am shocked and disappointed to find the quality control checks of Blue Ribbon bread is not being implemented at all. Clearly you had a machine that broke, as I am not the only one that found machine parts in my bread. How did this mistake slip by, or was it just ignored and the quality controller just hoping for the best?

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Replies (4)
Blue Ribbon
Blue Ribbon's reply17 Jul 2020, 08:26
Official
Hi Carine

We at Premier FMCG would like to extend our sincere apologies for the unfitting experience you had with the product. 

Kindly provide us with your contact number so that one of our consultants can get in touch with you. 

Kind Regards. 
Premier FMCG Customer Care Line
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Blue Ribbon
Blue Ribbon's reply20 Jul 2020, 09:26
Official
Hi Carine

Thank you so much for your response.

May I kindly ask that you send us your email address? Or alternatively send us an email at ***

Kind Regards
Premier FMCG Customer Care Line
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Blue Ribbon
Blue Ribbon's reply21 Jul 2020, 17:11
Official
Hi Carine

Thank you for your response.

our share call number is as follows
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If possible could you type your cell phone number in the same format we supp**** our number? We are currently experiencing some technical issues to view the number you provided.

Regards, 
Premier FMCG

Blue Ribbon
Blue Ribbon's reply28 Jul 2020, 15:29
Official
Hi Carine

Thank you for your response. A Customer Care representative will be in contact with you to assist accordingly. 

Regards. 
Premier FMCG Customer Care