TR
Thivhonali R
1 reviews | Active since Mar 2015
14 Aug 2019, 19:38
Extremely bad quality
I bought white Blue Ribbon bread and when I got home to eat the bread it smelled old and tasted old, it tasted like expired bread and when I looked at the expiry date it still had 4 days which doesn't make sense why a loaf of bread with 4 days to expiry would taste so so bad and smell so bad like what happened during production. The quality of this bread is questionable and I feel like they used old dough to make this bread hence it smells so bad and taste so bad. You have compromised the quality of this bread which is not acceptable and could us sick.
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Blue Ribbon's replyOfficial
15 Aug 2019, 10:57Hi Gladys
We at Premier FMCG would like to extend our sincere apologies for the unfitting experience you had with the product. However, we also thank you for taking the time to inform us of your recent experience.
Rest assured your complaint will be forwarded to our Head Office and to the relevant factory to address and ensure the necessary corrective steps are put in place so that we may meet your expectations in the future.
One of our Customer Care consultants will be in contact with you to assist accordingly.
Kind Regards.
Premier FMCG Customer Care Line
***
We at Premier FMCG would like to extend our sincere apologies for the unfitting experience you had with the product. However, we also thank you for taking the time to inform us of your recent experience.
Rest assured your complaint will be forwarded to our Head Office and to the relevant factory to address and ensure the necessary corrective steps are put in place so that we may meet your expectations in the future.
One of our Customer Care consultants will be in contact with you to assist accordingly.
Kind Regards.
Premier FMCG Customer Care Line
***
Best regards,
Blue Ribbon's reply15 Aug 2019, 10:57
Official
Hi Gladys
We at Premier FMCG would like to extend our sincere apologies for the unfitting experience you had with the product. However, we also thank you for taking the time to inform us of your recent experience.
Rest assured your complaint will be forwarded to our Head Office and to the relevant factory to address and ensure the necessary corrective steps are put in place so that we may meet your expectations in the future.
One of our Customer Care consultants will be in contact with you to assist accordingly.
Kind Regards.
Premier FMCG Customer Care Line
***
We at Premier FMCG would like to extend our sincere apologies for the unfitting experience you had with the product. However, we also thank you for taking the time to inform us of your recent experience.
Rest assured your complaint will be forwarded to our Head Office and to the relevant factory to address and ensure the necessary corrective steps are put in place so that we may meet your expectations in the future.
One of our Customer Care consultants will be in contact with you to assist accordingly.
Kind Regards.
Premier FMCG Customer Care Line
***
Best regards,