LR
Leonora R
1 reviews | Active since Jan 2019
24 Jan 2019, 07:34
Dissapointed
Good day.. I bought bread on 23/01/2019 at Shoprite in Mitchells Plain Rocklands. 1 of them when i opened the bread this morning had holes in them, a few slices which in this case is almost half of the slice of bread, Do they not check the slices are properly done how do u sell bread that only half a slice is edible?? Pretty dissapointed in Blue Ribbon as this is my first occurance of a BAD experience with your bread.
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Blue Ribbon's replyOfficial
24 Jan 2019, 07:41 Dear Leonora Rhode
We at Premier FMCG would like to extend our sincere apologies for the unfitting experience you had with the product. However, we also thank you for taking the time to inform us of your recent experience.
Rest assured your complaint will be forwarded to the relevant department to address and ensure the necessary corrective steps are put in place so that we may meet your expectations in the future.
One of our consultants will be in contact with you to further assist accordingly.
Kind Regards
Premier FMCG Customer Care Line
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We at Premier FMCG would like to extend our sincere apologies for the unfitting experience you had with the product. However, we also thank you for taking the time to inform us of your recent experience.
Rest assured your complaint will be forwarded to the relevant department to address and ensure the necessary corrective steps are put in place so that we may meet your expectations in the future.
One of our consultants will be in contact with you to further assist accordingly.
Kind Regards
Premier FMCG Customer Care Line
***
***
Blue Ribbon's reply24 Jan 2019, 07:41
Official
Dear Leonora Rhode
We at Premier FMCG would like to extend our sincere apologies for the unfitting experience you had with the product. However, we also thank you for taking the time to inform us of your recent experience.
Rest assured your complaint will be forwarded to the relevant department to address and ensure the necessary corrective steps are put in place so that we may meet your expectations in the future.
One of our consultants will be in contact with you to further assist accordingly.
Kind Regards
Premier FMCG Customer Care Line
***
***
We at Premier FMCG would like to extend our sincere apologies for the unfitting experience you had with the product. However, we also thank you for taking the time to inform us of your recent experience.
Rest assured your complaint will be forwarded to the relevant department to address and ensure the necessary corrective steps are put in place so that we may meet your expectations in the future.
One of our consultants will be in contact with you to further assist accordingly.
Kind Regards
Premier FMCG Customer Care Line
***
***