1 reviews | Active since May 2015
Brown bread gone too far
So I bought this loaf on Friday at Engine garage opposite Tshepo Themba, saw the burnt base and cut.it off and tried to enjoy my bread that way. Yesterday did not eat bread and wanted to do so this morning, unaware of the base now I just prepared and started eating, but this smell and taste of burnt food hits me and I realized I did not prepare the bread like I did on Friday night... Ai guyz please we can be paying so much money and the quality then deteriotes. The other are already failing at this brown bread making thing, their bread is only good enough for one day use even after the introduction of the seal machanism on the packaging that proves it was not tampered with... Please neh, fix this... My bread was from batch no: BRV2 237 best before 31.08.2022 production time stamp is 15h51... Let's fix things, let's fix the country, let's fix our final product to the client's... This bread should not have made it past QA phase, but that is just perhaps my opinion.
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Premier FMCG
Thank you for bringing this to our attention, our share call number is as follows;
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If possible could you type your cellphone number in the same format we supp**** our number, so that we can get in touch with you to assist accordingly.
Regards,
Premier FMCG
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Thank you for your response. One of our customer care consultants will be in contact with you.
Kind regards
Thank you for your response. One of our customer care consultants will be in contact with you.
Kind regards
Thank you for taking the time to post a compliment on the service you received from our customer care team.
At Premier, we pride ourselves in providing consistent World Class Service to all customers and we are delighted that you are happy with the service that you received.
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Please do not hesitate to contact us should you require any further assistance.
Kind regards
Thank you for taking the time to post a compliment on the service you received from our customer care team.
At Premier, we pride ourselves in providing consistent World Class Service to all customers and we are delighted that you are happy with the service that you received.
Rest assured your complaint has been forwarded to the relevant department to address and ensure the necessary corrective steps are put in place so that we may meet your expectations in the future. Your feedback is important to us, as it assists in taking remedial action. You can be assured that we actioned against this issue, in order to try and prevent this from happening again in future.
Please do not hesitate to contact us should you require any further assistance.
Kind regards