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Ebrahiem T
1 reviews | Active since Aug 2024
13 Feb 2025, 10:56
Blue ribbons toxic bread and lack of interest
I contacted Blueribbon via their customer service details online. I am yet to hear of a solution or apology for the disgusting loaf of bread that has traces of dirt and mold blueribbon has sone absolutely nothing about the matter and just dismissed the entire matter it seems. If only I could attach a picture of the disgusting brown hard substance baked into the bread
Helpful (0)
Replies (5)0
Replies (5)
Blue Ribbon's replyOfficial
13 Feb 2025, 11:06 Hi Ebrahiem,
We are so sorry for the inconvenience and thank you for bringing this to our attention.
Your complaint has been forwarded to the relevant department and one of our representatives will be in contact with you to further assist and provide feedback
Kind Regards
Premier FMCG Customer Care
We are so sorry for the inconvenience and thank you for bringing this to our attention.
Your complaint has been forwarded to the relevant department and one of our representatives will be in contact with you to further assist and provide feedback
Kind Regards
Premier FMCG Customer Care
Blue Ribbon's reply13 Feb 2025, 11:06
Official
Hi Ebrahiem,
We are so sorry for the inconvenience and thank you for bringing this to our attention.
Your complaint has been forwarded to the relevant department and one of our representatives will be in contact with you to further assist and provide feedback
Kind Regards
Premier FMCG Customer Care
We are so sorry for the inconvenience and thank you for bringing this to our attention.
Your complaint has been forwarded to the relevant department and one of our representatives will be in contact with you to further assist and provide feedback
Kind Regards
Premier FMCG Customer Care
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Ebrahiem T's updateReviewer Update
13 Feb 2025, 11:48I have been waiting for the Customer care department to contact me since last week already.
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Ebrahiem T's update13 Feb 2025, 11:48
Reviewer Update
I have been waiting for the Customer care department to contact me since last week already.
Blue Ribbon's replyOfficial
13 Feb 2025, 11:58Hi Ebrahiem,
Please note that you will be contacted during the course of today.
Please note that you will be contacted during the course of today.
Blue Ribbon's reply13 Feb 2025, 11:58
Official
Hi Ebrahiem,
Please note that you will be contacted during the course of today.
Please note that you will be contacted during the course of today.
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Ebrahiem T's updateReviewer Update
15 Feb 2025, 19:11It’s the 15th of Feb and still no reply. Still no assistance no emails no text no call. So is this the way you settle customers? I am going to spread the pictures of the unsettling bread with the clump of dirt baked into it and responses from you guys. I have made contact with the CGSO and I WILL take this further.
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Ebrahiem T's update15 Feb 2025, 19:11
Reviewer Update
It’s the 15th of Feb and still no reply. Still no assistance no emails no text no call. So is this the way you settle customers? I am going to spread the pictures of the unsettling bread with the clump of dirt baked into it and responses from you guys. I have made contact with the CGSO and I WILL take this further.
Blue Ribbon's replyOfficial
17 Feb 2025, 13:42Hi Ebrahiem,
Kindly note that attempts were made to contact you via phone, but unfortunately those attempts were unsuccessful. Email communication was also sent accordingly pertaining to the complaint.
Please provide an alternative number and advise of a convenient time to contact you, Monday - Friday Between 8:00am - 5:00pm.
Kind Regards
Premier FMCG Customer Care
Kindly note that attempts were made to contact you via phone, but unfortunately those attempts were unsuccessful. Email communication was also sent accordingly pertaining to the complaint.
Please provide an alternative number and advise of a convenient time to contact you, Monday - Friday Between 8:00am - 5:00pm.
Kind Regards
Premier FMCG Customer Care
Blue Ribbon's reply17 Feb 2025, 13:42
Official
Hi Ebrahiem,
Kindly note that attempts were made to contact you via phone, but unfortunately those attempts were unsuccessful. Email communication was also sent accordingly pertaining to the complaint.
Please provide an alternative number and advise of a convenient time to contact you, Monday - Friday Between 8:00am - 5:00pm.
Kind Regards
Premier FMCG Customer Care
Kindly note that attempts were made to contact you via phone, but unfortunately those attempts were unsuccessful. Email communication was also sent accordingly pertaining to the complaint.
Please provide an alternative number and advise of a convenient time to contact you, Monday - Friday Between 8:00am - 5:00pm.
Kind Regards
Premier FMCG Customer Care