1 reviews | Active since Oct 2020
Blue ribbon moulded bread!
I purchased a blue ribbon bread recently (Friday 03 Jan 2025). The bread was marked with an expiry date of the 6th, yet on the 5th, the bread already has mould on it. This is completely unacceptable, especially given that blue ribbon bread is not inexpensive and is something my family consumes daily. I almost made my daughter a sandwich with this bread, and had I not noticed the mould, I could have unintentionally fed her something unsafe. It is troubling that the bread was still on the shelves with an expiry date listed for the following day, yet it was clearly not fit for consumption. I've sent blue ribbon customer care an email on Sunday and they reverted back to me on Monday asking for the name of the shop where I purchased the bread which is weird to me because regardless of where I bought it, it's a blue ribbon bread and the expiry date is on there. I've responded to their email and I'm still awaiting feedback.
Not only are they selling moulded bread but their services are pathetic as I'm still awaiting feedback.
We are so sorry for the inconvenience and thank you for bringing this to our attention.
Your complaint has been forwarded to the relevant department and one of our representatives will be in contact with you to further assist and provide feedback
Kind Regards
Premier FMCG Customer Care
We are so sorry for the inconvenience and thank you for bringing this to our attention.
Your complaint has been forwarded to the relevant department and one of our representatives will be in contact with you to further assist and provide feedback
Kind Regards
Premier FMCG Customer Care
