V(MS
Vuyokazi ( Miss) Sixesha
1 reviews | Active since Jun 2012
29 Dec 2023, 12:51
Blue Ribbon killing our kids
I bought bread on 26 Dec 2023 , only noticed next day that the bread was old with mould after my kids had eaten it. Sent an email on 27 Dec 2023 using the contacts on the package Until today ( 29 Dec) no one has bothered to respond to my email. Blue Ribbon is killing us and our kids . I will post same on Twitter this afternoon if no one respond to my email inwhich I had attached the photos and batch code of the bread so can investigate. I only need an explanation that’s all, no refund no vouchers , ***
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Replies (1)0
Replies (1)Blue Ribbon's replyOfficial
09 Apr 2024, 14:10Hi Vuyokazi
We at Premier FMCG Customer Care Line would like to thank you for taking the time to inform us on your unfortunate experience.
We would also like to apologise for the delay in response as we were experiencing technical issues.
The Team did advise that you also reached out via email, and they responded.
Our sincere apologies once more.
Please feel free to contact us on ***should you need any other assistance,
Kind Regards
Premier FMCG Customer Care
We at Premier FMCG Customer Care Line would like to thank you for taking the time to inform us on your unfortunate experience.
We would also like to apologise for the delay in response as we were experiencing technical issues.
The Team did advise that you also reached out via email, and they responded.
Our sincere apologies once more.
Please feel free to contact us on ***should you need any other assistance,
Kind Regards
Premier FMCG Customer Care
Blue Ribbon's reply09 Apr 2024, 14:10
Official
Hi Vuyokazi
We at Premier FMCG Customer Care Line would like to thank you for taking the time to inform us on your unfortunate experience.
We would also like to apologise for the delay in response as we were experiencing technical issues.
The Team did advise that you also reached out via email, and they responded.
Our sincere apologies once more.
Please feel free to contact us on ***should you need any other assistance,
Kind Regards
Premier FMCG Customer Care
We at Premier FMCG Customer Care Line would like to thank you for taking the time to inform us on your unfortunate experience.
We would also like to apologise for the delay in response as we were experiencing technical issues.
The Team did advise that you also reached out via email, and they responded.
Our sincere apologies once more.
Please feel free to contact us on ***should you need any other assistance,
Kind Regards
Premier FMCG Customer Care
