FS
Faldeelah S

1 reviews | Active since Jun 2024

18 Jun 2024, 19:38

BLACK THICK MOLD

I am very sad to say.. I purchased "" FRESH BREAD"" AND OMG.. WHILE MAKING MY KIDS BREAD I NOTICED ON THE BREAD THESE SLIGHT BLACK MARK.. I DIDNT THINK MUCH OF IT AS I THOUGHT ITS MAYBE ABIT OF DUST.. OR ASH.. ANYWAYS I THEN TOUCHED IT AND BOOM A WHOLE BLACK MOLD BREAKS OPEN FROM THE INSIDE OF THE BREAD... i then had to stop my kids from eating and when i checked thr bread.. It was all full of it.. Not showing from the top of the bread but inside it was legit black and some hard... Very very disgusting! I wish i could share a pic or vidoe

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Replies (2)
Blue Ribbon
Blue Ribbon's reply19 Jun 2024, 15:22
Official
 Hi Faldeelah,

We at Premier FMCG Customer Care Line would like to thank you for taking the time to inform us on your unfortunate experience.

One of our Customer Care Representatives will be in contact with you, to obtain more information regarding your complaint and assist accordingly. 

Once again thank you for taking the time to discuss this complaint with us.

Kind Regards
Premier FMCG Customer Care
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Blue Ribbon
Blue Ribbon's reply19 Jun 2024, 15:32
Official
Hi Faldeelah,

We have tried to contact you on the number provided, but our attempts have been unsuccessful as the call rings unanswered and goes to voicemail. 

Please provide an alternative number and advise of a convenient time to contact you, Monday - Friday Between 8:00am - 17:00pm.

Kind Regards
Premier FMCG Customer Care
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