1 reviews | Active since Mar 2009
BAD ATTITUDE
I am still trying to recover from the treatment I got from the Blue Lagoon staff yesterday. When I woke this morning I did not even go for breakfast and also decided to buy dinner somewhere else for myself. I booked for accommodation via the urgent and i chose this place myself. When I checked inn the service was excellent and even had supper here. Last night I was shocked when I was told that I must pay for my meals when I check out and I asked questions but was advised to go to the reception. The guy I found there was rude. I tried to tell them that it is not the 1st time I am here and never had to pay for my meals. Also told them that it is not a problem to pay but not happy with the attitude but he opted to say "go dish up" I went to my room to get a copy of the voucher and showed it to them. While I was explaining the voucher, some guy by the name of Phakamani or something like that came out of the office and just said "I Phakamani and we are right this voucher says you must pay" He did not greet and speak to me as a client. I am not sure of his position but he needs training. I have taken a decision that i will never book myself here and tomorrow will not go for breakfast at a place that treated me like a beggar. I tried to explain the voucher but they decided not to listen to me. I had to ask my urgent to call and this did not mean I was gonna go for meals there ever again. *********** bunch and with bad attitude.
