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Ilé Schutte

1 reviews | Active since Jan 2018

17 Oct 2019, 13:53

Horrible service and poor quality work

Absolutely disgusting service. Had our pool completely redone with fiberglass because it was leaking, shortly after they did the work the pool started leaking again. A year later we are still having problems with the water level dropping - even after installing a solid pvc cover. Blue Lagoon takes no responsibility for the problem, the just have excuses and avoid the issue. Yet they are happy to take the money for the job. I would not recommend this company to anyone - do yourself a favour and stay away!

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Replies (1)
Blue Lagoon Pools
Blue Lagoon Pools's reply21 Apr 2021, 12:33
Official
Unfortunately on a very old pool, a fibreglass liner alone does not always solve all leaks. We have subsequently repaired other items. It some cases it is a process to rectify all leaks.