*****

Good day, <br> <br> During January 2015, I took an extended warranty policy with Blue Label Engage, and I was told my account was going to be debited on the 27th January 2015. However Blue Label Engage did not debit my account, I called them to acknowledge, and I advise that they should debit, we agreed on the 5th February 2015. On the 8th February 2015, I notice my account was debited on the 4th & 5th February 2015. I called on the 19th February 2015 advising Blue Label engage, regarding the double debit on my account. The consultant I spoke too, assured me, my account will not be debited on the 27th February, I mentioned debit order date might have be set to debit on the 27th February 2015, he insisted that my account was not going to be debited on the 27th February. Im concerned about the dishonest from Blue Label Engage, and their trustworthy, to the customers. I spoke to Lebo who is the supervisor at customer service, who says their an error on their serve, which is double debiting customers account, and they didn't bother to contact clients. I would like all my premiums to be refunded to my account, as this sounds like a **** company.