Poor Service Turn Around nd Feedback

<p>I filled a case 3 weeks ago via the call centre as im a client with Blue Label. Gave all relevent Documents they had requested. The call centre agent nd the manager assured me the case would be handled with urgency nd id be getting feeding back soon after they had spoke to the finance department. </p> <p> I have to call them every 2 days to find out what the hold up is as its a mere case of incorrect reference. To date I have still not heard from them with a positive outcome. Im a very unhappy client right now as my business is prectically at a halt due to the funds that have still not been paid into the right acciunt as agreed via telephonic conversation with them</p>