Compliment

Good day,

I would like to compliment Refilwe Makgabo on the wonderful and amazing service she gave me earlier today when I called, I bought electricity on the 24th of July 2019 I didn’t get the sms with the voucher pin number few minutes later I bought another one and then I got the sms with the voucher number, I then called the customer service enquiring about the first voucher I bought , the first lady I spoke to give me the voucher number, I then asked her to send it via email or sms she said she can’t instead she will call me back and never did, the following day I called spoke to someone else who gave the number but it was still not going through only to find out that I was given the incorrect number which was for the 2nd voucher that has already used no wonder it was not going through was so frustrated .

Only today when I call and spoke to Refilwe I got the correct number and she even emailed the number to me, she was so professional even apologized for the inconvenience that was caused, she remained calm throughout the call, I am very happy about the service she provided, thank you so much to Refilwe.