DG
Daniëlle Geldenhuys

1 reviews | Active since Jul 2019

18 Sept 2021, 12:38

******** distribution of personal information and stopped responding to emails

I have tried to contact and resolve the matter with the company, however after ditching important questions and later failing to respond, I have no other option but to place a review here in the hopes of receiving answers to my questions.

I received a marketing call from HomeChoice, who purchased my information from BLDS. I have no idea where BLDS got my information from. In their email they stated they acquired my information as part of the acquisition of QMG Investments, because they took ownership of QMG Investments customer database. I have never been a customer of QMG Investments.

BLDS informed me that they removed my information from their database and the database of HomeChoice, however the following questions remained unanswered BLDS: 1. Where they (BLDS) got my information, since I have never been a customer of QMG Investments 2. Under what authority they sold my information 3. To what other companies they sold my information

By failing to answer these questions, they seem to place responsibility back on the consumer by recommending registration with DMASA.

I was in contact with Mark Hinnings from BLDS, who stopped responding to my emails when I demanded answers to the abovementioned questions. I would appreciate a response. Thank you.

0
Replies (2)
Blue Label Data Solutions
Blue Label Data Solutions's reply21 Sept 2021, 14:42
Official
Dear Madam, 

Please check your e-mail inbox, we responded to the mail you sent us dated Thursday, 16 September 2021 : 17h19. 

Regards, BLDS
DG
Daniëlle Geldenhuys's update21 Sept 2021, 15:17
Reviewer Update
Thanks for responding after 12 days and only after I posted this review. The email I sent on 16 Sep was a request for a reply to my email sent on 9 Sep 2021, because you stopped responding after 9 Sep. Still not satisfied and will log with Information Regulator.