QB
Quinton B

1 reviews | Active since Jul 2019

02 Jul 2019, 15:39

BLDS is ****

Sanlam contacted me via SMS to promote a product that I would never be interested in. I called their department and they advised that Blue Label Data Solutions provided them with my details.

Since submitting a complaint on BLDS (blue Label data solutions) website does not get a response - please see below mail.

Please advise a full report for the following topics: 1. Inception date of my personal details - what date was the first date of my personal information stored on your database? 2. Party that provided my personal details - kindly confirm the entity that provided BLDS with my personal information. Please confirm all entities. 3. What personal information was given to BLDS - please confirm every single line of personal information provided 4. How much money was paid/received for this personal information - please also confirm how much each entity was paid/received 5. Submit permission provided by me personally, for this exchange of personal information

This company is utter **** and I wish there were laws protecting South African users rather than giving companies like this power to misuse and make money of my personal information.

I have tried contact BLDS on *** over 35+ times in the past 2 weeks - everytime I am told that Mark is not available. I am told ONLY Mark works for BLDS but when I look at LinkedIn - I can see there are 20 employees.

Why are receptionist lying about this company? Are you guys THIS bad that you are lying to people to protect employees?

0
Replies (3)
Blue Label Data Solutions
Blue Label Data Solutions's reply02 Jul 2019, 16:28
Official
Dear Sir

We are in receipt of your e-mail received today 2nd July 2019 on our complaints e-mail address. We will revert to you via reply e-mail in due course. 

Regards 
BLDS
QB
Quinton B's update03 Jul 2019, 12:30
Reviewer Update
What about my complaints sent on 26 June 2019 that is still not answered?
Blue Label Data Solutions
Blue Label Data Solutions's reply03 Jul 2019, 12:55
Official
Dear Sir

We are busy drafting an e-mail reply to your concerns. The issue  was first received by BLDS  on Tuesday, 02 July 2019 at 15:32.

On the e-mail we received,  you have given us until the end of this week  to respond to you hence our reply to you one this platform dated  Jul 2, 2019  16:28. 

We acknowledge your request and will respond to you within the required time.

Regards
BLDS.