Withdrawal Funds on 08/05 (Thursday) yet received as of today 16/05 due to no transparent to provide copy of transactions ID details to client for reference during payout for the withdrawal funds even though asking more than 3 times but no cooperation and

Withdrawal Funds on 08/05 (Thursday) yet received as of today 16/05 due to no transparent to provide copy of transactions ID details to client for reference during payout for the withdrawal funds even though asking more than 3 times but no cooperation and efficient given by Blue Capital Invest is very disappointed. Customer service lousy and rude, if this things happens to you how do you feel