1 reviews | Active since Nov 2019
NEVER GO THERE their mean and the cost always go up even if you have already discussed an amount and paidblue
On the 26/11/19 I took my Bull Terrier Bella to blue Bush. She was leaking liquids from her ******. So I got in the room with Ross and I explained what was going on and so she felt around on Bella's abdomen and she said
Ross: '' She has a mass it might be cancer.''
So of course I was shocked at what she just said...no one wants to lose their furry child. Then she followed up by saying
Ross:''I would have to run some test and put her on an iv''
Me: '' so how much is this going to cost me''
Ross: ''It's a down payment of R1000 and then surgery to remove the mass is R4000.''
Me:''OK so let me call my Husband first I'll be right back''
So now I walk outside and phone him in witch case he said yes do the R1000 payment but hold on the surgery and so I walked back into the room, but Bella is not there anymore, They took her to the back.
Me:''So I talked to my Husband and he said that I could pay for the tests and the iv but hold off on surgery.''
Ross:''Your dog is very sick and needs surgery otherwise she needs to be put down''
Me:''we can talk about surgery when i come pick her up, so when should I come get her?''
Ross:''I will call you and let you know"
So I proceed to walk out to go pay for the R1000 that we discussed and then I got in my car and I left.
............THE NEXT DAY...........
No word about Bella, so I called.
Me:''Hello I"m calling to get a status on Bella''
so the lady from the front desk (receptionist) said that she would go get the doctor.
Me:''Hello I"m calling to get a status on Bella''
Ross:''Yes Bella has a stone in her bladder removing stones in the urinary bladder is called a cystotomy she can go home and we will put her on antibiotics for 2 weeks and its going to be R1500 for the surgery''
....FYI.... I have no idea what surgeries cost sooooo......
Me:''Ok so let me just call a few places to get some quotes on witch one can get me the best price and then I'll come back to you.''
Ross:'' Actually I'm very offended of what you just said, R1400 is the best price i can give you cause I know you don't have money, you are not going to find another place that will do it for such a low cost.''
Me:''I did not meant to offend you by saying I'm going to look for a cheaper price's, I have know idea what surgeries cost and i want to do my research and ask around, Way are you getting offended by that?''
Ross:''You know what, you can just come pick up your dog. The offer is off the table.''
I was so mad after that phone call. Since when is it a crime to price check? so I picked up the phone and i phoned a place in Pretoia. The sweetest lady answered and I explained everything and she told me that they will do the surgery for free. I was so happy I asked if I could donate to them and she said they cant take donations. She made my day.
HERE is the place to go to please check them out...... Temba Animal Clinic ***
So I went to pick up Bella and when i got there, suddenly the price was R1811....!? I told the lady that Ross told me that it would be R1000 and surgery R1400 and i already paid the R1000 and she said there was additional stuff..!? I told her there is NO WAY I'm going to pay the R811 so she went to get Ross but I guess she didn't want to show her face so they gave me the antibiotics and told me that its fine I'm just going to owe them R811. In witch case I rep**** and said I'm not going to pay that and I'm never coming back here again.
I won't pay
but now all in good news I can get Bella the help and support she needs at Temba Animal Clinic. and it's free...
So Thank you Temba Animal Clinic for supporting and helping people who cant afford to.
