Blu-star is Atrocious

Do NOT Buy!!! These guys are running a ****! I wish there were more reviews about these guys before i purchased my aircon from them. They sell you an aircon at a very attractive price however it is not worth it. The build quality of these aircons are horrible and their after sales is worse. I purchased my aircon from them in November 2023. They promised to be my place on a certain date and didnt pitch up with no communication. They then pitched up the next day. During installation, the electrical cable was short which was not mentioned. I had to purchase my own. In May 2024 the aircon stopped cooling. I reported it and called them daily. They constantly deflect. Eventually they came over after 3 MONTHS at the end of July to fix. It was to regas the aircon which worked for a month and then stopped cooling again. I reached out again to them calling daily. Then the kicker, they had the audacity to send me a bill for R900 to "Assess" the aircon that they supp**** and fitted all of this while the aircon is still under warranty. These guys will NOT come out to honor their warranty. Their customer service is atrocious and their management is arrogant, always looking to deflect blame from themselves.