Blu Bam Boo
Unclaimed Business
|1|2 Reviews (last 12 months)|This business does not respond to reviews
Blu Bam Boo
Unclaimed Business
|1
2 Reviews (last 12 months)
Does not respond to reviews
Performance(last 12 months):
NPS Score
-100Unlikely
NPS Score
-100
Recommended: Unlikely
Review Distribution
1|2 Reviews
Oct '25 - Sep '26
Recent reviews (2)
Used this business recently? Share your experience to help others decide.
Used this business recently? Share your experience to help others decide.
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Silindele M
1 reviews | Active since Jun 2018
10 May 2026, 20:10
Horrible Mother’s Day at Blu Bam Boo
Review of Blu Bam Boo I reserved a table for four people on Mother’s Day (10/05/2026) to celebrate with my family. Unfortunately, what was meant to be a special occasion turned into a very disappointing experience due to the poor service we received. This was not my first visit to the restaurant. I have previously enjoyed the establishment and have often recommended it to friends and family because I was fami**** with the usual standard of service. That is what made this experience even more disappointing. We were seated at a table in the scorching heat. Although I noticed it immediately, I overlooked it because the restaurant was full and I assumed things would improve as the day progressed. Unfortunately, they did not. We waited approximately 15 minutes before anyone came to take our drinks order. Had I not personally approached the manager, I genuinely believe our table would have been forgotten entirely. The waiter (Manford Tshuma) explained that it was a busy day, which I understood, and I remained patient, expecting things to improve thereafter. Instead, the service became worse. I specifically ordered drinks and starters first because my two children were hungry. I politely asked the waiter if he could prioritise their food, and he agreed. However, our drinks only arrived about 15 minutes later, and our starters arrived nearly an hour afterwards. By this stage, my mother had gone outside for fresh air because we had been sitting in the heat for such a long time. The food only arrived after she stood up and confronted the manager herself. What was most disappointing was not only the delay, but the complete lack of communication and attentiveness. No one checked on us, explained the delays, or reassured us about what was happening. We repeatedly had to stand up and ask about our order ourselves. We eventually ate and left because the overall experience had become too unpleasant. Sadly, what was meant to be a meaningful Mother’s Day outing with my family was completely ruined.
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Silindele M
1 reviews | Active since Jun 2018
10 May 2026, 20:10
Horrible Mother’s Day at Blu Bam Boo
Review of Blu Bam Boo I reserved a table for four people on Mother’s Day (10/05/2026) to celebrate with my family. Unfortunately, what was meant to be a special occasion turned into a very disappointing experience due to the poor service we received. This was not my first visit to the restaurant. I have previously enjoyed the establishment and have often recommended it to friends and family because I was fami**** with the usual standard of service. That is what made this experience even more disappointing. We were seated at a table in the scorching heat. Although I noticed it immediately, I overlooked it because the restaurant was full and I assumed things would improve as the day progressed. Unfortunately, they did not. We waited approximately 15 minutes before anyone came to take our drinks order. Had I not personally approached the manager, I genuinely believe our table would have been forgotten entirely. The waiter (Manford Tshuma) explained that it was a busy day, which I understood, and I remained patient, expecting things to improve thereafter. Instead, the service became worse. I specifically ordered drinks and starters first because my two children were hungry. I politely asked the waiter if he could prioritise their food, and he agreed. However, our drinks only arrived about 15 minutes later, and our starters arrived nearly an hour afterwards. By this stage, my mother had gone outside for fresh air because we had been sitting in the heat for such a long time. The food only arrived after she stood up and confronted the manager herself. What was most disappointing was not only the delay, but the complete lack of communication and attentiveness. No one checked on us, explained the delays, or reassured us about what was happening. We repeatedly had to stand up and ask about our order ourselves. We eventually ate and left because the overall experience had become too unpleasant. Sadly, what was meant to be a meaningful Mother’s Day outing with my family was completely ruined.
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