Blouberg Manor-terrible service & wont refund

In October 2015 Inge Brand contacted [URL Removed] for 1 night accommodation for 31 Oct.She got me a booking at Blouberg Manor for R1050 p/n B&amp;B.On Fri, 23 Oct,I paid a deposit of R500 to pay balance on check-in. On Sat, 24 Oct,I sent an email to Angela at Blouberg Manor requesting a quote for a double room and an additional night since a friend would be joining me. On Mon 26 Oct, after having not heard any word from Blouberg Manor,I called and Angela told me I called after hours &amp;that she was busy with overseas clients who were checking out &amp; that she would call me the following day. On Tue,27 Oct I sent the same inquiry to Lekkerslaap with no response. By Thur evening 29 Oct Blouberg Manor had still not responded.When I called, Angela was extremely rude on the phone and told me that it was after hours and that it wasn't her problem because I had booked through lekkerslaap. She said she didn't need to accommodate me in her establishment because she reserved 'right of admission\ and that she would refund me my deposit. Since October 2015 until now, no refund has been received. Blouberg Manor and Lekkerslaap have ignored all my emails to them on the matter. Bad service/attitude. <div><br></div><div><em>(Supplier name changed from [URL Removed] to Blouberg Manor by Hellopeter.com)</em></div> "