PLEASE PAY BACK MY MONEY

Not happy with the Service at all.Its been two weeks since we checked out(24th Sept) and we were promised that the breakage fee will be deposited into our account within 72hours.They asked we send them banking details whitch we did.I then called them to make a follow they changed the story to say the money will only be refunded within 2 weeks.Today in the morning (08:43)spoke to a gentleman by the name of Gregory he promised that they will load payment and I will receive pop within an hour or so after speaking to him.Hours went past I decided to call them for a follow up I was transfered to different extension which my calls got dropped.I then kept on calling the last called the lady I spoke to adviced that they were loading payment and she will send pop which I never received.

I'm not sure if they running a **** but all I want is my R1000 breakage fee or else will open a ***** case against them and will urge others to do the same.