Bloubergstrand holiday rentals stink

Do NOT DO BUSINESS WITH THEM They ask exorbitant 'breakage deposits' and then just dont pay it back. Horrid service too. The person tasked with handing us our keys was sitting in the bar at the time of our arrival, inspite of letting them know ahead of time, when we will arrive. The 'breakage deposit' was R2000. I was promised on the day I paid it, that it will be paid out within two hours after departure. It never happened. When I followed up I was told I must have missunderstood. They meant 72 hours. After the time lapsed I asked again for my money. I was told I missunderstood again. They pay the money into my bank account and it will only reflect in my account after 15 days. I said no bank in South Africa gives such poor service! Then I was told the booking company would pay me out, but that was quickly recinded, then I was promissed the money would be paid out in two days time, only to get an email the very next day saying it will only pay out in five days time.

We signed out 16 days ago already and all I hear are excuses, but I dont get my money back.