MS
Megan S

1 reviews | Active since Feb 2020

15 Feb 2020, 07:15

Blouberg Holiday Rentals are ********!!

************

Potential customers, please be mindful of using AirAgents/Blouberg Holiday Rentals. I had two major issues with these guys: 1) My credit card was billed FOUR times instead of once. Eventually my bank’s ***** team got involved and I had to cancel my credit card. Eventually the money was returned, but it cost me having to arrange a new credit card (at a cost that I had to bear) a few days before leaving Australia. 2) A window in the apartment was broken and the noise in the apartment made the place pretty much uninhabitable. Imagine what a70km/hr wind sounds like 16 floors up - it would be quieter if you lived inside a washing garden machine!! The concierge of AirAgents/Blouberg Rentals confirmed that this was a known existing issue and assumed it had been fixed. The fix that BHR offered was to shove a dishcloth in the gap and tape it with masking tape which didn’t work. We had to live like this for the duration of our stay and since we had already paid in full, AirAgents/Blouberg Holiday Rentals didn’t care about fixing the problem at all.

*AVOID AT ALL COSTS*

0
Replies (0)