Returning policy - Blouberg Boutique

From: Blouberg Boutique <***> Sent: Thursday, November 21, 2024 1:50 PM To: Engela Schutte <***> Subject: Re: Shipping update for order #2271 Dear Engela, Thank you for your email, how annoying to hear that your ordered item(s) are not as you expected.

Exchange and/or return is of course no problem, this can always be done within 30 days after receipt of your article(s). Please note that all customers are responsible for return shipping costs, which start from €30. The product must be sent back to China, and we recommend that your return is Track & Trace enabled, as we cannot take responsibility for lost returns.

Once your return has been received and inspected, you will receive an email regarding the approval or rejection of your refund. If approved, the refund will be automatically processed and credited back to your credit card or original payment method within 30 days.

We also offer the following: As we prefer not to accept returns given the emissions from the ecological process (CO2), you can then just keep your items and you don't have to return anything. nothing to return.

Here we can then debit 15% of the total value of your order to your payment method. Then you can give the item to friends or family, for example. We hope for your understanding and I hope to resolve this with you soon. I look forward to hearing from you soon. Kind regards,

Maria Blouberg Boutique