BLOSSOM BLOOM took R659 on 23 July 2026,no stock no response

On the 23 July 2026 I paid R659 to Blossom Bloom for a pack of 12 Juices. Today is the 12 September I have not received any stock, no tracking, no delivery. Their phone don't go through, they don't reply to my emails, no communication at all. I want my R659 refunded immediately. I have proof of payment