If you want a reliable car, look somewhere else

What can I say about Bloomsbury Investment Cars :

I traded in a Chevrolet SUV for 2 cars, 1 car was a Mercedes Benz and the other a 2011 Golf 6 Gti. From the 2nd day of having the golf, the engine light went on stating Warning Workshop. I notified Mark at Bloomsbury and was told to bring the car back so that it could be sent to their “ mechanics “. The car was gone for a week and a half. The car then came back and we noticed the same day that there was an oil leak. I contacted Mark, who said that was very strange. I informed him if this is the case then I would like to bring the car back, cancel my contract for the Gti, and have the SUV returned. Richard informed me that I cannot return the car, as they have procedures to follow. I asked for a copy of the procedures and never received them and until today, have received no procedures from Bloomsbury. The car was once again sent to the mechanic and the “ PCV valve “ was replaced. The car then came back, and the engine light came on again ( the same day it was returned to me ). I once again said to Mark that I want to return the car as they have sold me a dud car. This was refused again. Once again the car was sent to the mechanics. Bloomsbury informed me that the timing chain was done and some other work. Less than 1 month later the engine light went on again. When you put the car in reverse gear it wouldn’t move, you have to put the car in Park, switch the car off and then switch it back on, put it straight into reverse and then it’ll work. I took it to my mechanic, who put it on the machines, and now the gearbox has to be opened and intake manifold changed. Bloomsbury have said that they are not responsible for the car, even though from the 2nd day of getting the car it’s been nothing but problems.

Our Mercedes had to go for wheel alignment, which is still not rite. 2 months after getting the Merc the wheel sensor light went on, which Bloomsbury expected us to pay. Now after having the car and driving 6000 km, the injectors went. Bloomsbury has once again said they are not responsible for any of the damages. I am appealing to everyone who reads this, please please tell family and friends, if you buy from Bloomsbury Investment Cars, they should budget for repairs that need to be done to their cars as Bloomsbury accept no responsibility, they will take the car to their “ mechanics “ and it will come back worse than went it went in. To add insult to injury, your “ extended warranty “ is taken out with Traficc Insurance, who don’t cover anything. Search Traficc Insurance on Hellopeter and you will see the ratings they have as well. If nobody believes what I am writing here, please reach out to me on Facebook ( Brian Scharffenorth ), and I will send you screenshots of my conversations with Bloomsbury.