Momentum Ignoring Me After Wrongful Deduction

I cancelled my Momentum Health 4 Me policy (H4M_***) on 12 August 2025. Despite this, Momentum still deducted R1052 from my account.

I have emailed and sent WhatsApp messages, but my messages are being ignored. This is unacceptable. The R1052 that was taken was meant for my daughter’s school fees, and I urgently need this debit reversed.

Momentum, I expect an immediate refund and written confirmation of when the funds will reflect. Please treat this matter with the urgency it deserves.