Extremely Poor Service via Bloom Insure

I am extremely disappointed with the service I received while trying to join the Momentum Ingwe medical aid option via Bloom Insure. I submitted multiple callback requests and made repeated attempts to get assistance regarding joining the medical aid, yet no one has contacted me. There has been absolutely no follow-up or communication from Bloom Insure. This level of service is unacceptable and highly unprofessional, especially when dealing with medical aid applications where timely communication is essential. I was actively trying to become a paying member, yet the lack of response shows a complete disregard for potential clients. I expected far better service and hope this complaint is taken seriously and addressed urgently.